2026 New Jersey Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

8:00am EDT

Registration

Tuesday August 11, 2026 8:00am - 9:00am EDT

Lobby

Tuesday August 11, 2026 8:00am - 9:00am EDT
Lobby

General

9:00am EDT

Welcome & Regional Plenary

Tuesday August 11, 2026 9:00am - 10:00am EDT

Grand Ballroom

Tuesday August 11, 2026 9:00am - 10:00am EDT
Grand Ballroom

General

10:15am EDT

The Art of the Audit: Being Audit Ready at Anytime

Tuesday August 11, 2026 10:15am - 11:00am EDT

Garden Room - North

Staying audit-ready in an era of tightening state and federal oversight. Providers need to ensure their documentation directly supports the individual’s person-centered plan to avoid recoupments.

Therap Presenters

Ashley Moriarty

Senior Support Specialist, Therap Services

#N/A

Marie Roland

Assistant Director of Support, Billing Team, Therap Services

Tuesday August 11, 2026 10:15am - 11:00am EDT
Garden Room - North

Quality Assurance & Reporting

10:15am EDT

Medical Documentation Mastery

Tuesday August 11, 2026 10:15am - 11:00am EDT

Garden Room - South

Therap's medical related modules do not end with basic Health Tracking. Join us as we review Health Screening, the Health Care Report, Care Plans and the Health Passport, all of which can be used to enhance your medical documentation, increase reporting efficiency and meet training needs.

Therap Presenters

Marie Roland

Assistant Director of Support, Billing Team, Therap Services

Tuesday August 11, 2026 10:15am - 11:00am EDT
Garden Room - South

Service Delivery & Documentation

10:15am EDT

Therap AI Data Dashboards & QA Assistant

Tuesday August 11, 2026 10:15am - 11:00am EDT

Grand Ballroom

Learn how Therap is harnessing HIPAA-compliant AI to revolutionize documentation. Discover the QA Assistant tool to help boost accuracy with real-time notifications for potential GER and Vital Sign events. We will also explore the newest AI Tool, the Fatal Five Dashboard, which combines Therap's AI Flagging mechanism with our Analysis tool.

Therap Presenters

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Tuesday August 11, 2026 10:15am - 11:00am EDT
Grand Ballroom

Therap AI

11:15am EDT

The Billing Roadmap

Tuesday August 11, 2026 11:15am - 12:00pm EDT

Garden Room - South

Travel along each key piece of the Billing Roadmap, such as documenting Services Provided, Generating Billing, Submitting Claims, Reviewing Reports and Reconciliation

Therap Presenters

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services

State of Residence:
North Carolina

What year did you begin working in the field?
2012

What year did you start working at Therap?
2025

Accreditations you want to note
Certified Trainer 2017-2025

What is your favorite thing about working for Therap?

Flexibility coupled with autonomy and di... Read More →

Tuesday August 11, 2026 11:15am - 12:00pm EDT
Garden Room - South

Billing

11:15am EDT

The Workforce Crisis & Mobile Efficiency: Utilizing Therap’s Mobile App in Your Workforce

Tuesday August 11, 2026 11:15am - 12:00pm EDT

Garden Room - North

Between basic burnout and high turnover Direct Support Professionals (DSPs) are feeling overwhelmed. Reducing their administrative burden is crucial for retention. Join us as we explore the functionality of the mobile app and push notifications, which can help make DSP workflows more efficient. This will be a hands-on session where you will access Therap’s mobile app via a demo account from your...
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Therap Presenters

Maria Massa

Senior Support Specialist, Therap Services

State of Residence:
New Jersey

What year did you begin working in the field?
2009

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I enjoy conferences and user groups. I like to connect and engage with providers in person and as a gr... Read More →

Tuesday August 11, 2026 11:15am - 12:00pm EDT
Garden Room - North

Service Delivery & Documentation

11:15am EDT

Therap AI Analysis

Tuesday August 11, 2026 11:15am - 12:00pm EDT

Grand Ballroom

Discover how Therap is integrating HIPAA-compliant AI to transform your documentation. We’ll take a deep dive into our newest Analysis tool and explore how it revolutionizes ISP Data, Case Notes, Person-Centered Discovery, and Healthcare analysis. Join us to learn how these technologies improve data accuracy and streamline administrative tasks—all while maintaining the highest standards of...
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Therap Presenters

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Tuesday August 11, 2026 11:15am - 12:00pm EDT
Grand Ballroom

Therap AI

12:00pm EDT

LUNCH

Tuesday August 11, 2026 12:00pm - 1:00pm EDT

Grand Ballroom

Tuesday August 11, 2026 12:00pm - 1:00pm EDT
Grand Ballroom

General

1:00pm EDT

User Panel:

Tuesday August 11, 2026 1:00pm - 1:45pm EDT

Grand Ballroom

Therap Presenters

Nichole Washburn

Business Development Territory Manager, Therap Services

State of Residence:
New York

What year did you begin working in the field?
2013

What year did you start working at Therap?
2023

Accreditations you want to note
MBA, CQL Certified

LinkedIn Profile Link:
https://www.linkedin.com/in/nichole-washburn-winne-mba-b64a30198

What is your favorite t... Read More →

Tuesday August 11, 2026 1:00pm - 1:45pm EDT
Grand Ballroom

General

1:00pm EDT

Solving Complex MAR Scenarios

Tuesday August 11, 2026 1:00pm - 1:45pm EDT

Garden Room - North

Go beyond standard medication entry and learn how to document even the most complex scenarios with confidence. This session provides targeted solutions for challenging situations, including documenting sliding scale insulin, feeding tube management, and other unique medication schedules. We will also explore best practices for accurately tracking self-administered medications within the Therap...
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Therap Presenters

Ashley Moriarty

Senior Support Specialist, Therap Services

#N/A

Tuesday August 11, 2026 1:00pm - 1:45pm EDT
Garden Room - North

Health Support & Tracking

1:00pm EDT

Build Your Own EVV Report Card

Tuesday August 11, 2026 1:00pm - 1:45pm EDT

Garden Room - South

How is your agency truly performing with EVV compliance? This session guides you on creating your own EVV Report Card by reviewing the key indicators that states evaluate. Learn to track crucial metrics like matching EVV records to claims, the percentage of manual edits, and more, to ensure your agency excels in compliance.

Therap Presenters

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services

Marie Roland

Assistant Director of Support, Billing Team, Therap Services

Tuesday August 11, 2026 1:00pm - 1:45pm EDT
Garden Room - South

Scheduling/EVV

2:00pm EDT

Data-Driven Incident Management & Prevention

Tuesday August 11, 2026 2:00pm - 2:45pm EDT

Garden Room - North

Stop just reacting to incidents and start preventing them by transforming your General Event Reports (GER) into actionable risk-mitigation strategies. This session will show you how to leverage Business Intelligence (BI) dashboards and optimized tracking workflows to uncover root causes—like behavioral triggers and medication timing—so you can implement corrective actions before critical...
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Therap Presenters

Milagros “Mimi” Roché

Assistant Director of Support, Provider Team, Therap Services

Ashley Moriarty

Senior Support Specialist, Therap Services

#N/A

Tuesday August 11, 2026 2:00pm - 2:45pm EDT
Garden Room - North

Compliance & Policy

2:00pm EDT

Deeper Dive into Therap Connect

Tuesday August 11, 2026 2:00pm - 2:45pm EDT

Grand Ballroom

Learn how Therap Connect seamlessly automates data collection from connected smart devices to ensure greater accuracy and transparency. This shift frees up valuable staff time, promoting individual privacy and allowing teams to focus on maximizing human connection in service provision

Therap Presenters

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Nichole Washburn

Business Development Territory Manager, Therap Services

Tuesday August 11, 2026 2:00pm - 2:45pm EDT
Grand Ballroom

Therap AI

2:00pm EDT

Creating a Training Plan: Therap's Training Resources

Tuesday August 11, 2026 2:00pm - 2:45pm EDT

Garden Room - South

Each staff person at your agency plans a unique role in supporting individuals and thus they each have specific modules within Therap they need to master. Every user's training plan can look a little different. Join us as we take a tour of Therap’s suite of training tools and give you ideas on how to craft a customized training plan for each of your staff.

Therap Presenters

Maria Massa

Senior Support Specialist, Therap Services

Tuesday August 11, 2026 2:00pm - 2:45pm EDT
Garden Room - South

Training Strategies & Resources

3:00pm EDT

Service Auths and Unit Management

Tuesday August 11, 2026 3:00pm - 3:45pm EDT

Garden Room - South

Master your Service Delivery Records (SDRs) by learning how to effortlessly enter, edit, and manage authorizations directly within your Therap account. You'll also discover how to leverage our powerful reporting tools and in-module dashboards to confidently track unit utilization and keep your agency’s operations on track across any period

Therap Presenters

Leon Odell

Senior Support Specialist, Billing & EVV, Therap Services

Marie Roland

Assistant Director of Support, Billing Team, Therap Services

Tuesday August 11, 2026 3:00pm - 3:45pm EDT
Garden Room - South

Billing

3:00pm EDT

Overview of the Behavior Plan

Tuesday August 11, 2026 3:00pm - 3:45pm EDT

Garden Room - North

Gain a comprehensive understanding of the Behavior Plan lifecycle in Therap. This session will walk through Administrative configurations, Plan creation workflows, proper Data entry techniques, and Reporting capabilities. Additionally, learn how to document and utilize Significant Life Events in relation to the Behavior Plan.

Therap Presenters

Maria Massa

Senior Support Specialist, Therap Services

Tuesday August 11, 2026 3:00pm - 3:45pm EDT
Garden Room - North

Compliance & Policy

3:00pm EDT

Secure Video Documentation - Hands-On!

Tuesday August 11, 2026 3:00pm - 3:45pm EDT

Grand Ballroom

Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenters

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Milagros “Mimi” Roché

Assistant Director of Support, Provider Team, Therap Services

Tuesday August 11, 2026 3:00pm - 3:45pm EDT
Grand Ballroom

General

4:00pm EDT

Closing the Loop

Tuesday August 11, 2026 4:00pm - 4:45pm EDT

Grand Ballroom

Do you still have lingering questions? Join us for a question and answer session.

Therap Presenters

Ashley Moriarty

Senior Support Specialist, Therap Services

#N/A

Tuesday August 11, 2026 4:00pm - 4:45pm EDT
Grand Ballroom

General

4:00pm EDT

PA User Group

Tuesday August 11, 2026 4:00pm - 4:45pm EDT

Garden Room - North

Couldn't make it to Pittsburg? Come meet and hear all things PA specific!

Therap Presenters

Nichole Washburn

Business Development Territory Manager, Therap Services

Maria Massa

Senior Support Specialist, Therap Services

Tuesday August 11, 2026 4:00pm - 4:45pm EDT
Garden Room - North

General

4:00pm EDT

Reporting Across the Application

Tuesday August 11, 2026 4:00pm - 4:45pm EDT

Garden Room - South

Master the different levels of reporting across the application to gain agency insights. This session provides an essential overview of reporting options, from basic searches and in-module reports to advanced tools like module dashboards, Report Library reports, and Business Intelligence for comprehensive data analysis.

Therap Presenters